Our return policy complies and adheres to the Fair Trading Act (WA).
All items have been carefully inspected for quality before shipping. If you are not happy with the product you have purchase, Aine will be happy to discuss further.
Please choose carefully as we do not offer returns or exchange for change of mind of purchases. However, if your product is faulty or not as described, you may be eligible for an exchange within 14 days upon arrival of your purchase.
Please contact us before returning, with name, address, order number and reason for returning item. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non- refundable.
Occasionally we may allow exchanges on material purchased within 3 days arrival on purchase. However, a 20% restocking fee will apply to the returned goods. A decision on such rare occasions is made on a case by case basis.
No refunds are available for customised goods and jewelleries We do not refund the cost of postage.